Do you sell only Certified Diamond?

No, we offer also precious colored gemstones (Alexandrite, Emerald, Ruby, Sapphire and Tanzanite)

 

Do you sell second hand diamonds?

None of the stones we sell are second hand diamonds.

 

How many diamonds and precious gemstones do you have?

We have an inventory of 140.000+ certified diamonds and 8.000+ colored gemstones (Alexandrite, Emerald, Ruby, Sapphire, Tanzanite).

 

Can you help me, if I can not find the diamond or stone I'm looking for?

Sure. Contact us using the contact form specifying your requests (for colored gemstones or diamonds) and we will reply as soon as possible.

 

Your published price include VAT (20%)?

Yes

 

How to order

Select the diamond that meets your criteria (Loose Diamonds menu). Fill out the fields in the window pop-up displayed. Once received the order we'll send an email with all details to make the payment. If you prefer you can use the "Contact Us" menu and send your requests

 

What methods of payment does Hydeblanc accept?

We accept payment by Credit card, Debit card (through Stripe) and Bank Transfer

 

Where are you based?

Our Company is based in London (UK)

 

Regarding pricing: in what currency is your price list fixed? Does is fluctuate also due to underlying diamond market prices?

Diamond prices are listed in accordance to the dollar so can fluctuate on a daily basis as the dollar rate shifts – but by marginal amount.

 

Where do your diamonds come from?

We source diamonds from all over the world from diamond manufacturers that comply with the United Nations Kimberley process in order to affirm all stones are conflict free.

 

Are you only selling natural or synthetic diamonds?

All the diamonds and colored gemstones, sold by Hydeblanc are 100% natural stones.

 

How can I track my order?

Once your item has been dispatched we will email you a tracking number and link so you can trace your items delivery.

 

Will the delivery be insured?

All Diamond and colored gemstone, we sell, are fully insured by us until they reach the requested delivery address and a signature is given on delivery.

 

What is your return policy?

Your complete satisfaction with our product is guaranteed or items may be returned within 10 days of receipt with a Return Merchandise Authorization. The customer only pays return shipping fees (insured). Please note that to be eligible for return, Diamonds and Gemstones must be in their original purchase condition (sealed), include all product documentation, and shipped within 10 days.

end faq

 
 
YOUR ADVANTAGES
- No wasted time
- Fully insured shipment, with signature
- 10 days money back guarantee
- Certified diamond already starting from 0.07-carat
- You can build your own Diamond, using our "request form"
- 100% guarantee by the world’s most respected grading entities (not by jewellery-store as sometimes happens)